Apple Event: May 7th at 7 am PT
Trying to get ipad erased to trade in. After entering apple id to turn off Find My and Activation Lock, no response. Can still get back to email, apps etc but can not complete the erase sequence.
any suggestions?
Nill
iPad Pro 10.5-inch, Wi-Fi
Have you tried this procedure?:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Regards
Giulio
Have you tried this procedure?:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Regards
Giulio
Where are you entering the password exactly? If you went to Settings->Account(top of settings)->Find My->Find My iPad->Find My iPad (again) and turned off the switch, this does not erase the device. It only turns off Find My.
If you want to completely erase it, after turning it off, go to Settings->General->Transfer or Reset iPad->Erase all Content & Settings.
Switched wifi and completed the erase , ready to ship now
Erase ipad
