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Activation lock

I bought an iPhone from a legitimate source, but it’s activation lock because owner could not remember the account or password anymore. Why can Apple not remove the activation lock?

iPhone 8 Plus

Posted on Feb 7, 2022 7:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2022 8:01 AM

Tell them to check their web browser autofill entries and other records, or use Apple's iForgot service, or contact their Account Security team, or if they're the unit's original owner, click here and submit an unlock request. The acivation lock is an anti-theft measure; Apple won't unlock that iPhone for you.


(213743)

5 replies
Question marked as Top-ranking reply

Feb 7, 2022 8:01 AM in response to Kapvista2020

Tell them to check their web browser autofill entries and other records, or use Apple's iForgot service, or contact their Account Security team, or if they're the unit's original owner, click here and submit an unlock request. The acivation lock is an anti-theft measure; Apple won't unlock that iPhone for you.


(213743)

Activation lock

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