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Level 1

8 points

Activation Lock

I bought a iPhone XR Black and it was Activation Locked and the owner doesn't remember the Apple ID or Password . I have proof of receipts in advance of buying the phone . Can y'all remove the account for me?

iPhone XR

Posted on Jul 3, 2019 9:42 PM

Top-ranking reply

Lyssa

Level 8

41,381 points

Posted on Jul 3, 2019 9:48 PM

Nope, only the original owner with his/her receipt can get the phone unlocked. Return it.

~Lyssa

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Activation Lock

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