Apple Photo.Memories export

I have a problem with export of my Memories from Apple Photo (iphone).

Cannot export any of the memory (nor to messenger nor to local storage).

It says "export failed. during a try to export a problem appeared".

Apple ID signed, there is enough space both on local storage and icloud, music changed to the one, which can be shared. Cannot understand what else to check.

Iphone 13 pro, OS 15.2.1

iPhone 13 Pro, iOS 15

Posted on Feb 7, 2022 9:41 AM

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4 replies

Feb 8, 2022 12:19 PM in response to compprofi

Hello compprofi,



You're welcome! Next, try making a new album using the photos from the Memory you want to use: Make photo albums on iPhone then try exporting or sharing that new album. Any change?


If you are still having issues with exporting them using those apps, then we'd suggest exporting them using a different method such as with iCloud or by connecting to a computer:


Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC


Set up and use iCloud Photos



We wish you the best of luck!


Take care.

Feb 8, 2022 10:53 AM in response to compprofi

Hello there compprofi,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


To get started, what specific method are you using to export these photos? Are you exporting them to a Mac or Windows PC, or another method?


Can you please provide some additonal background information on how you have things set up? The more information you can provide, the better us and the rest of the community will be able to assist.


In the meantime, be sure to try restarting any connected devices and ensure your iPhone is updated:


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch



We hope this helps get you pointed in the right direction.


Take care.

Feb 8, 2022 11:20 AM in response to ryane77

Thanks for replying me back

Updating and restarting iphone was the 1st things i've tried.

From Foto application I'm just trying to export Memories, prepared by application

export to messengers (Telegram, Viber), export to iCloud, download to the Phone memory - all of this things failed with "export failed. during a try to export a problem appeared"

Exporting of single photo works fine, therefore it related to Memories only

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Apple Photo.Memories export

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