Photos did not transfer on back up

I transferred all of my data from my iPhone 7 to my new iPhone 12 Pro and everything went well except a bunch of older photos are blacked out and gives an error when they are selected. The error says “unable to load photo. An error occurred while loading a higher quality version of this photo.” The photo is still viewable on my iCloud account and my older iPhone.

how do I fix this so that all my photos display properly.

iPhone 12 Pro, iOS 14

Posted on May 24, 2021 9:40 AM

Reply

Similar questions

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photos did not transfer on back up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.