iCloud Log in

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Level 1

4 points

iCloud Log in

Hello!

I am helping an older gentleman with his new Mac Computer and iPhone. When a neighbor of his was setting up his computer they put the wrong email address for the login. The address they entered is incorrect and doesn't belong to the owner. How do I go about logging him out of this account in order to log in to the correct account? It keeps directing me to the "email address verification page" in which we have no access to that account to verify it.

Thanks!

Posted on Feb 7, 2022 10:30 AM

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Answer 1

FoxFifth

Level 10

477,535 points

Feb 7, 2022 11:57 AM in response to KayleeMJ

The following from If you didn't receive your verification or reset email - Apple Support may help:

If you're looking for a verification email, you can sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.

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iCloud Log in

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