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Hello! I have a question. I bought an iPhone 7 from a person. Then, as it turned out, the seller was not the owner of the phone and just found it. The phone is connect to Apple ID. May I ask you to disconnect your phone from Apple ID?

Posted on Feb 7, 2022 10:39 AM

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Answer 1

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FoxFifth

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Feb 7, 2022 11:51 AM in response to milana150

Sorry, only the previous owner can help with that. It is an anti-theft measure. See: Activation Lock for iPhone, iPad, and iPod touch - Apple Support

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Answer 2

Feb 7, 2022 1:01 PM in response to milana150

Sorry, I don't know of a way to return it to the owner (or to find the owner). You can recycle it anywhere that handles electronic recycling or through Apple's trade-in site (they won't give you anything for it). See: Apple Trade In - Apple

Also if you bought it through a 3rd party such as ebay, their buyer protection may be able to help.

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Answer 3

milana150 Author

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Feb 7, 2022 12:17 PM in response to FoxFifth

Thank you so much!

one more question. it is possible to return it to the owner? Or where can I leave or send the unwanted phone?

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