Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bought a phone from market place and can't remove previous owners Apple ID. It's unlocked and not stolen or blacklisted. How fan I remove id and can I still use this phone

Bought a phone from market place and can't remove previous owners Apple ID. It's unlocked and not stolen or blacklisted. How fan I remove id and can I still use this phone

iPhone 12 Pro Max, iOS 16

Posted on Sep 22, 2022 11:06 PM

Reply
Question marked as Best reply

Posted on Sep 23, 2022 1:28 PM

If you can't reach the previous owner whose ID is on the device and have them go to https://www.icloud.com/find/, erase the device, then remove it from their account, then the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.  *

1 reply

Bought a phone from market place and can't remove previous owners Apple ID. It's unlocked and not stolen or blacklisted. How fan I remove id and can I still use this phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.