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My iPhone 8 was stolen and we managed to get it back but the person who took it put his own apple id and we can’t access the phone because we dont know the password, what should we do?

My iPhone 8 was stolen and we managed to get it back but the person who took it put his own apple id and we can’t access the phone because we dont know the password, what should we do?

iPhone 8 Plus

Posted on Feb 7, 2022 10:45 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2022 8:06 PM

you’ll need proof of ownership, like the receipt from buying the iPhone brand new yourself and to “Start an Activation Lock support request.”  from https://al-support.apple.com/#/kbase

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My iPhone 8 was stolen and we managed to get it back but the person who took it put his own apple id and we can’t access the phone because we dont know the password, what should we do?

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