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My lightning headphones connect, but the sound still comes from the phones speakers

I just got my iPhone 13 Pro 2 weeks ago. I got a new pair of lightning headphones to use with with them. When I plug in the headphones, a beep comes through so I know they connect and are capable of sound. But, when I try to play music or YouTube videos, the sound still comes from the speakers. Is there a fix for this, or do I need to buy another pair of headphones?

iPhone 13 Pro, iOS 15

Posted on Feb 7, 2022 12:14 PM

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Posted on Feb 7, 2022 6:08 PM

Update: I plugged these new headphones into my girlfriends iPhone 11 and they were immediately recognized. I know the port to my 13 works because it charges just fine.

4 replies

My lightning headphones connect, but the sound still comes from the phones speakers

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