You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why doesn't icloud drive show up on my icloud settings screen? When I open the files app, it says to turn on icloud drive. Pressing the link takes me to the settings screen which shows my icloud storage, but there is no way to turn on icloud drive. It's a company phone, but the IT support person said it's not blocked. Any ideas?
[Re-Titled by Moderator]
Hi MPrice1111,
Thank you for participating in the Apple Support Communities. We understand you'd like to set up iCloud Drive, and we'd like to assist. Just to confirm, are these the steps you're following?
Take care.
Hi MPrice1111,
We appreciate those details. Have you restarted your iPhone since this issue began? Also, are you running the latest version of iOS?
Update your iPhone, iPad, or iPod touch
If so, we recommend contacting Apple Support for further assistance.
Take care.
Yes, I followed the instructions in that link. However, the bottom row that says iCloud Drive with the on/off button doesn't appear on my phone. At the top of the screen it says:
STORAGE
iCloud 3.5 MB of 5 GB used
a yellow circled followed by Docs in small text
Manage Storage >
And then a long list starting with Keychain, Private Relay (Beta), Hide My Email, etc. The last entry is Siri. Just below that is Look Me Up.
Correct screen. If you do not see toggles for icloud drive, contacts, calendars, reminders, notes, etc. the options must be off through your company's MDM.
Yes, I have updated the ios to the latest version and turned the phone off and back on. I'll contact Apple support as you suggest.
I contacted my company IT department, and they insist that they do not block icloud. Contacts, calendars, reminders, notes, etc. are all present. It appears that only icloud drive is missing.
iCloud drive option missing in iPhone
