iPhone favorites message instead of mobile indication

On my favorites in contacts all read mobile under the name except for one contact which reads message. So when I press that contact it goes to sms instead of dialing the number. I can’t figure out how to change from message to mobile on that contact.

Posted on Feb 7, 2022 3:13 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2022 2:17 PM

Hello cjfromdurango,


It sounds like you need help with your Favorites list on your iPhone. We'll be happy to help out.


When adding your contact, you may have accidentally chosen to add messaging rather than their mobile number. Here's a great article that will guide you through how to remove that contact from Favorites and add back in as the phone number: Use Contacts from the Phone app on iPhone


That should help to clear that up for you.


Take care!

1 reply
Question marked as Top-ranking reply

Feb 8, 2022 2:17 PM in response to cjfromdurango

Hello cjfromdurango,


It sounds like you need help with your Favorites list on your iPhone. We'll be happy to help out.


When adding your contact, you may have accidentally chosen to add messaging rather than their mobile number. Here's a great article that will guide you through how to remove that contact from Favorites and add back in as the phone number: Use Contacts from the Phone app on iPhone


That should help to clear that up for you.


Take care!

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iPhone favorites message instead of mobile indication

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