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Not receiving calls from certain people

New 12mini. Since I started using this phone, I can not receive calls from 2 people that I know of so far.

One of these people I just added her as my contact. I did the network reset, but nothing has changed. What else can I do?

iPhone 12 mini, iOS 15

Posted on Feb 8, 2022 10:19 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2022 10:29 AM

Hi! I'd make sure that you don't have Do Not Disturb turned on.


When you have a Do Not Disturb turned on, a crescent moon icon  appears in the status bar and on your Lock Screen. To turn on Do Not Disturb, follow the steps below for your software version.

Not sure which version of iOS or iPadOS you have? Go to Settings > General > About and look under Software Version.


Turn on Do Not Disturb with iOS 15 and iPadOS 15

  1. Go to Settings and tap Focus.
  2. Tap Do Not Disturb.
  3. Select your custom options for notifications.


To turn on Do Not Disturb from Control Center:

  1. Open Control Center on your iPhone or iPod touch, or on your iPad
  2. Tap Focus, then tap Do Not Disturb. 

Learn more about Focus and customizing your Do Not Disturb features.

1 reply
Question marked as Top-ranking reply

Feb 8, 2022 10:29 AM in response to Lw7777

Hi! I'd make sure that you don't have Do Not Disturb turned on.


When you have a Do Not Disturb turned on, a crescent moon icon  appears in the status bar and on your Lock Screen. To turn on Do Not Disturb, follow the steps below for your software version.

Not sure which version of iOS or iPadOS you have? Go to Settings > General > About and look under Software Version.


Turn on Do Not Disturb with iOS 15 and iPadOS 15

  1. Go to Settings and tap Focus.
  2. Tap Do Not Disturb.
  3. Select your custom options for notifications.


To turn on Do Not Disturb from Control Center:

  1. Open Control Center on your iPhone or iPod touch, or on your iPad
  2. Tap Focus, then tap Do Not Disturb. 

Learn more about Focus and customizing your Do Not Disturb features.

Not receiving calls from certain people

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