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I’m trying to set up Apple TV for my parents so they can access Netflix on their TV. To get on the network I need to click on ‘Settings’ on the TV screen. How do I navigate from the ‘Computer’ button which is highlighted to the ‘Settings’ button beside it? I’ve tried the arrow on the remote but nothing happens. Thanks.
I can confirm that the Apple remote is linked to the Apple TV box
I’ve clicked […] but nothing happens.
If the remote is good, and the battery is good, and the remote is linked, then all buttons should work.
If the remote buttons do not work, then the remote isn’t linked, or the battery is depleted, or the keys are broken (the circuitry behind it is electronically broken), or something is blocking the IR signal.
You can buy a replacement remote, if the issue is in hardware.
I can confirm that the Apple remote is linked to the Apple TV box
I’ve clicked […] but nothing happens.
If the remote is good, and the battery is good, and the remote is linked, then all buttons should work.
If the remote buttons do not work, then the remote isn’t linked, or the battery is depleted, or the keys are broken (the circuitry behind it is electronically broken), or something is blocking the IR signal.
You can buy a replacement remote, if the issue is in hardware.
Thanks for your reply. I can confirm that the Apple remote is linked to the Apple TV box (and I should have stated that in my first post). Instructions on the TV screen say something like: navigate to Settings to set up connection to the wifi network. But I’m unable to navigate from the ‘computer’ button (which is highlighted) to the ‘settings’ button on the TV screen. I’ve clicked on the right facing arrow on the remote to try to navigate to the Settings button but nothing happens.
Verify that the Apple Remote is linked to the Apple TV box.
If your Apple TV remote isn't working - Apple Support
Do both steps, the unlinking and then the linking.
okay thanks!
Setting up Apple TV (2nd generation)
