What if quick start doesn’t come up on old phone
What if your old phone doesn’t pop up QuickStart to set up new phone
iPhone 11, iOS 14
User profile for user:
melissa_m77
User level:
Community Specialist
Hello Kelli423,
Welcome to Apple Support Communities. It sounds like you're having trouble using Quick Start because you're not seeing the prompt on your old iPhone.
Check out the information here to be sure you're taking the right steps to use Quick Start: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch
You might also want to restart both devices: Restart your iPhone.
Take care.