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autodelete emais from all devices

hw do i resolve the issue of junk mail still stuck o the serve when deleted from my ios device


Posted on Feb 8, 2022 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2022 12:52 AM

josettefromvic Said:

"autodelete emais from all devices: I still have the same issue I’m on Optus webmail and when accessed from my iOS devices webmail is still holding on emails I’ve previously deleted"

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Troubleshooting eMail Deletion Problems:

Three Things:

A. Start with a New App Password:

Do you use an App Password? If using the Mail app, then know that it is a third-party app. So, see if Optus uses an app password. Look up their site, seeing if they offer this service. Sometimes, change s are made to your device (i.e. update installations), and then a new app password is required. As an example, go here for gmail: Sign in Using App Passwords - Gmail Help - Google Support


B. Remove/Add the Account:

If a new App Password does not work then try removing the account, and then adding it back.


C. Contact Optus:

Perhaps there is an error Ron Optus' server. So, contact them, seeing what they have to say on all of this. I cannot seem to find a link for an App Password for Optus. So, ask them for the link on that.

5 replies
Question marked as Top-ranking reply

Feb 9, 2022 12:52 AM in response to josettefromvic

josettefromvic Said:

"autodelete emais from all devices: I still have the same issue I’m on Optus webmail and when accessed from my iOS devices webmail is still holding on emails I’ve previously deleted"

-------


Troubleshooting eMail Deletion Problems:

Three Things:

A. Start with a New App Password:

Do you use an App Password? If using the Mail app, then know that it is a third-party app. So, see if Optus uses an app password. Look up their site, seeing if they offer this service. Sometimes, change s are made to your device (i.e. update installations), and then a new app password is required. As an example, go here for gmail: Sign in Using App Passwords - Gmail Help - Google Support


B. Remove/Add the Account:

If a new App Password does not work then try removing the account, and then adding it back.


C. Contact Optus:

Perhaps there is an error Ron Optus' server. So, contact them, seeing what they have to say on all of this. I cannot seem to find a link for an App Password for Optus. So, ask them for the link on that.

Feb 8, 2022 11:51 PM in response to josettefromvic

josettefromvic Said:

"autodelete emais from all devices: hw do i resolve the issue of junk mail still stuck o the serve when deleted from my iOS device"

-------


Filtering and Reporting eMails:


A. Creating & Using Filers:

Refer to these sites, making filters based on Criteria:





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B. Report These:

You can also flag these eMails as spam, and see if there is a setting to remove such eMails.

autodelete emais from all devices

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