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Cannot accept Apple media services terms

(iPhone 11) When I try to update apps I am prompted to accept the new terms. I click ok, but I only see a grey screen and no text. I have restarted the phone and logged in and out of my account. I have tried on wifi and mobile internet. Any ideas?

Posted on Feb 9, 2022 3:07 AM

Reply
1 reply

Feb 10, 2022 6:52 AM in response to David_baumgaertner

Hello and welcome to Apple Support Communities, David_baumgaertner!


We understand you're having trouble accepting the terms of service from your iPhone. We'd be happy to provide information to help you address this.


Do you have another device where you could accept the new terms? Make sure you also have the latest update installed: Update your iPhone, iPad, or iPod touch


Have a great day!

Cannot accept Apple media services terms

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