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Cannot accept Apple Media Services Terms and Conditions

Hey y’all, ever since iOS 16 I’ve had the problem on my iPad Pro (3rd generation) that I can’t update apps by apple without accepting the terms of conditions. Here the problem: when I press accept it just pops up again in an endless cycle. I tried resetting, logging out etc. It’s a nuisance really because I can’t use a bunch of apple apps now. Is there any solution to this or should I just contact apple support?

iPad Pro, iPadOS 16

Posted on May 31, 2023 3:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2023 1:55 AM

Hi Apfel_nutzer187

welcome to the Apple (user-to-user) Community.


Re: Cannot accept Apple Media Services Terms and Conditions


There are others who have found similar difficulties:

Cannot accept Apple media services terms - Apple Community

Eg: says

"Do you have another device where you could accept the new terms? Make sure you also have the latest update installed: Update your iPhone, iPad, or iPod touch


Other discussion threads:

Cannot accept Apple Media Services Terms … - Apple Community


Eg: says: "Apple had a number of system services offline, however they should all be back online now as shown here: Apple - System Status

If you restart your (device) now, does the same thing keep happening?"

_____________________________________________________________


How to Restart your iPad

_____________________________________________________________


Re: Is there any solution to this or should I just contact apple support?


Cannot accept Apple Media Services Terms … - Apple Community

says "Get Support" from this link: https://getsupport.apple.com/


Else:

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

2 replies
Question marked as Top-ranking reply

Jun 1, 2023 1:55 AM in response to Apfel_nutzer187

Hi Apfel_nutzer187

welcome to the Apple (user-to-user) Community.


Re: Cannot accept Apple Media Services Terms and Conditions


There are others who have found similar difficulties:

Cannot accept Apple media services terms - Apple Community

Eg: says

"Do you have another device where you could accept the new terms? Make sure you also have the latest update installed: Update your iPhone, iPad, or iPod touch


Other discussion threads:

Cannot accept Apple Media Services Terms … - Apple Community


Eg: says: "Apple had a number of system services offline, however they should all be back online now as shown here: Apple - System Status

If you restart your (device) now, does the same thing keep happening?"

_____________________________________________________________


How to Restart your iPad

_____________________________________________________________


Re: Is there any solution to this or should I just contact apple support?


Cannot accept Apple Media Services Terms … - Apple Community

says "Get Support" from this link: https://getsupport.apple.com/


Else:

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

Jun 1, 2023 2:19 AM in response to Apfel_nutzer187

Where are you in the world right now as local and indeed international sanctions and restrictions of service may apply.


That said completely Log OUT of your Apple account within settings . Boot and close down your i-device.


Reboot your i-device.


Go to settings and log back in to your Apple ID. Check and update your payment details.


Also check location services.

Cannot accept Apple Media Services Terms and Conditions

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