Media services

I can’t turn on my media services to purchase anything

iPhone 11, iOS 16

Posted on Apr 25, 2023 8:36 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2023 8:55 PM

Can you tell us why not?


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.




1 reply
Question marked as Top-ranking reply

Apr 25, 2023 8:55 PM in response to Slojen53

Can you tell us why not?


If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.




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Media services

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