Why are streaming services not working on my new iPhone 16 Pro Max?

We just got new iPhones and none of my steaming services are working (Disney+, netflix, peacock, prime video, HBO, etc. This is so frustrating especially after spending so much money on a new phone. These worked fine previously. I have done ALL of the troubleshooting and nothing works. This issue needs to be fixed asap. My husband got the same new iPhone at the exact same time as me and yet his streaming services are working just fine.


[Re-Titled By Moderator]




iPhone 16 Pro Max, iOS 18

Posted on Mar 2, 2025 7:51 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2025 4:50 AM

lindy109 wrote:

We just got new iPhones and none of my steaming services are working (Disney+, netflix, peacock, prime video, HBO, etc.

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


When a corporate profile (like a Mobile Device Management or MDM profile) is installed on an iPhone, it can control various parts of the device, including Streaming Services — but it depends on what the company has configured in that profile.



2 replies
Question marked as Top-ranking reply

Mar 3, 2025 4:50 AM in response to lindy109

lindy109 wrote:

We just got new iPhones and none of my steaming services are working (Disney+, netflix, peacock, prime video, HBO, etc.

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you


When a corporate profile (like a Mobile Device Management or MDM profile) is installed on an iPhone, it can control various parts of the device, including Streaming Services — but it depends on what the company has configured in that profile.



Mar 3, 2025 4:49 AM in response to lindy109

lindy109 wrote:

This issue needs to be fixed asap.

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Why are streaming services not working on my new iPhone 16 Pro Max?

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