You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I go Face ID in this phone

I need my Face ID in this device

iPhone 11, iOS 15

Posted on Feb 9, 2022 4:14 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2022 9:23 PM

Hi shaon82,   

Welcome to the Apple Community.


Wondering which iPhone model you have,

and

Which iOS version is installed.

and

How we can assist ?


Apple Support have articles online that may or may not help you use Face ID:


iPhone and iPad models that support Face ID

https://suphttps://support.apple.com/en-


Set up Face ID on iPhone:

NB: To use Face ID, you must also set up a passcode on your iPhone.

https://support.apple.com/en-au/guide/iphone/iph6d162927a/ios


If an alert says Face ID has been disabled on your iPhone or iPad Pro:

https://support.apple.com/en-us/HT208186


If Face ID isn't working on your iPhone or iPad Pro:

https://support.apple.com/en-us/HT208114


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 9, 2022 9:23 PM in response to shaon82

Hi shaon82,   

Welcome to the Apple Community.


Wondering which iPhone model you have,

and

Which iOS version is installed.

and

How we can assist ?


Apple Support have articles online that may or may not help you use Face ID:


iPhone and iPad models that support Face ID

https://suphttps://support.apple.com/en-


Set up Face ID on iPhone:

NB: To use Face ID, you must also set up a passcode on your iPhone.

https://support.apple.com/en-au/guide/iphone/iph6d162927a/ios


If an alert says Face ID has been disabled on your iPhone or iPad Pro:

https://support.apple.com/en-us/HT208186


If Face ID isn't working on your iPhone or iPad Pro:

https://support.apple.com/en-us/HT208114


All the best :-)

Why can’t I go Face ID in this phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.