I can’t use my face id

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

Click ▶︎ Check Repair Status.

Jennie Cacayan Said:

"I can’t use my face id: I Can’t access may face id in my phone"

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For reference...

Troubleshooting Face ID:

Start here: If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

No Success?

Refer to the tips mentioned on these links:

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

• If you can’t Turn on or Sign in to iMessage or FaceTime - Apple Support

• If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support

• If you Experience an Error when Trying to Activate iMessage or FaceTime - Apple Support

The information that you are looking for exists in this article that you were reviewing earlier 👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro

Axel F.