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it tells me an error that i dont have internet connection even though i do

i have an software update and i can’t install it because i get an error that says i dont have an internet conncection

Posted on Feb 9, 2022 7:05 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2022 10:35 AM

Optimize the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

https://support.apple.com/en-us/HT201415


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639see this Apple article:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

1 reply
Question marked as Top-ranking reply

Feb 9, 2022 10:35 AM in response to hannes241

Optimize the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

https://support.apple.com/en-us/HT201415


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639see this Apple article:


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

it tells me an error that i dont have internet connection even though i do

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