You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

it tells me an error that i dont have internet connection even though i do

i have an software update and i can’t install it because i get an error that says i dont have an internet conncection

Posted on Feb 9, 2022 7:05 AM

Top-ranking reply

Level 10

209,061 points

Posted on Feb 9, 2022 10:35 AM

Optimize the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

View in context

Similar questions