I've tried to turn off the passcode on my 13 Pro but it will not allow it. It is grayed out. Can anyone help me with this? Also the time choices for require passcode won't go more than 15 minutes. Can this be changed?
iPhone 13 Pro
essie289 wrote:
I've tried to turn off the passcode on my 13 Pro but it will not allow it. It is grayed out. Can anyone help me with this? Also the time choices for require passcode won't go more than 15 minutes. Can this be changed?
Won't be able to turn that off, if you have an corporate exchange email account on installed on your phone and I think Apple wallet as well.
I was able to turn it off once I deleted my work email from my phone (it's not a company phone). Problem now is I can not use Face ID. It's either one or the other. If I turn off my passcode it disables my FaceID. Any ideas??
essie289 wrote:
I was able to turn it off once I deleted my work email from my phone (it's not a company phone). Problem now is I can not use Face ID. It's either one or the other. If I turn off my passcode it disables my FaceID. Any ideas??
A passcode is needed to use face id.
That sounds like you may have a corporate email account on the phone or some other profile that has set those requirements. See: Install or remove configuration profiles on iPhone - Apple Support
iPhone 13 Pro will not allow me to turn off my passcode
