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How do I erase data on my Macbook Pro (2016) for resale if the internal hard drive is not showing up in Disk Utilities?

My Macbook Pro (2016) recently had a fault where the internal hard drive seemed to have failed and could not show up in Disk Utilities. I took it to the store and was told that the main logic board had failed and would need replacement. The replacement with Apple is too expensive and I’m not willing to go to a 3rd party technician because I would rather just spend money on a new laptop, so I’m currently planning to resell my faulty Macbook as is.


The only thing is I want to make sure my data is erased from the laptop if I’m selling, but obviously because of the fault I’m not quite sure if I even need to erase the data myself or if it’s now essentially inaccessible anyway, so I can just sell the laptop as is.


Any advice would be much appreciated!

MacBook Pro 13″, macOS 12.2

Posted on Feb 9, 2022 2:16 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2022 9:40 PM

Hi,

Resetting NVRAM could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

If it doesn't help, you shouldn't sell it as is condition. There is a possibility that somebody could fix it up and read your personal informations.


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6 replies

Feb 10, 2022 10:56 PM in response to qing20

Keep in mind a person buying the laptop may even attempt to repair the Logic Board in which case they would be able to easily access the data.


Did you have Filevault enabled on the SSD? If so, then the data on the SSD is encrypted and is as safe as the password(s) you used for each user account on the laptop. If you used a weak password, then anyone with physical access to the laptop may be able to unlock it.


Can you put the broken laptop into Target Disk Mode? If so, try connecting it to another computer so you can attempt to erase the SSD. A laptop may work perfectly fine in Target Disk Mode even when it is unable to boot, but it depends on the failure since at least one USB-C port must be functional. If the SSD itself has failed, then there may be nothing you can do to secure the drive and data short of destroying the chips on the board which may even require completely removing the Logic Board to access all the memory chips (this is an involved process and would further decrease the value of the laptop as you will likely damage one of the many fragile cables/connectors rendering those parts unusable to a repair shop or refurbisher (even many recyclers since they want to try to refurbish & resell equipment since there is more money in it than melting it down).


Another option would be to ask an Apple Authorized Service Provider if they would be willing to use their Apple black box to connect directly to the lifeboat connector on the Logic Board (assuming a Touchbar model) in order to attempt to directly access the SSD to erase it for you. As long as the SSD itself if still functional this should work. If you happen to have the non-Touchbar model, then you can just remove the SSD (I'm not aware of any adapter so you could erase the SSD or to re-use the SSD so you would need to have another similar model or physically destroy the SSD).


You can also locate a recycling center that actually securely erases drives if possible or physically destroys them if a drive is non-functional. Of course you are putting your trust and your personal data in their hands hoping they do as they advertise.


Feb 9, 2022 9:48 PM in response to qing20

kaz-k is right. Selling "non-working" would yield at best a couple hundred (at least I would not ask more). But the risk of your data being exposed if someone is very persistent far outweighs the couple hundred dollars you gain by sellin the system intact. Apple recycling separates the SSD chips from the logic board, and that action removes the security chip (and its stored decryption key) from the SSD chips ... SSD is then unusable.

Feb 10, 2022 12:27 AM in response to kaz-k

Thanks for the suggestion! I have tried to reset NVRAM but the laptop just glitches and crashes. Is there any other way of making sure my data is erased? I'm hoping to sell my laptop so I can at least get something to help with the cost of a new laptop since I'm a student and money is a bit tight.

Feb 10, 2022 12:34 AM in response to steve359

Thanks Steve for the advice! I'm glad I checked before listing my laptop. Unfortunately since I'm a student, money is a bit tight, so the extra cash helps a lot with the cost of a newlaptop. Do you know of any other way of making sure my data is erased somehow for resale? Even if I do have to take it somewhere to get the hard drive removed or something?

How do I erase data on my Macbook Pro (2016) for resale if the internal hard drive is not showing up in Disk Utilities?

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