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User profile for user: DJJellyJean
DJJellyJean Author
User level: Level 1
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There was an error connecting to the Apple ID server message

There was an error connecting to the Apple ID server message, trying to reset/ recover my Macbook Pro i have not used for a long time. Appreciate any help.

Posted on Feb 9, 2022 7:48 PM

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User profile for user: faith185
faith185
User level: Community Specialist

Posted on Feb 15, 2022 12:12 PM

DJJellyJean,


Your MacBook Pro may be compatible with macOS Catalina in that case. Check out macOS Catalina is compatible with these computers. You can download the macOS Catalina or earlier installers from How to get old versions of macOS.


Kind regards.

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User profile for user: faith185
faith185
User level: Community Specialist

Feb 10, 2022 2:02 PM in response to DJJellyJean

Hi DJJellyJean,


Welcome to Apple Support Communities. We understand that you are trying to reset your MacBook Pro and are getting an error message that says "There was an error connecting to the Apple ID Server."


Are you using recovery mode when this happens or what exactly are you trying to do? Is the date and time correct on your MacBook Pro? If not, that might interfere with communication with the server. If you're not in macOS Recovery at the moment, the steps from How to reinstall macOS may help.


Take care.

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There was an error connecting to the Apple ID server message

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