I suspect it has something to do with 2-fa which can now no longer be disabled, but I've tried a factory restore on an old Gen 1 Apple TV, changed iCloud password but I am never able to sign in to the old device with correct credentials.
Has anyone else encountered this and if so, what's the work around? Thanks.
If you have the old 2007 Apple TV (1st generation) (silver-white, 7.7"), then you can’t sign in to the iTunes Store anymore, since server changes in May 2018.
If your Apple TV is black and 3.9", then your model is 2nd generation or later.
If you have the old 2007 Apple TV (1st generation) (silver-white, 7.7"), then you can’t sign in to the iTunes Store anymore, since server changes in May 2018.
If your Apple TV is black and 3.9", then your model is 2nd generation or later.
Did you fill in the code for the two-factor authentication directly without blanks after the password for your Apple ID?
If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code together directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.
Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.
Thanks, wasn't aware of that difference.
Mine is black smaller (3.9") variant and when attempting to enter correct password for iTunes or iCloud via settings or Home Sharing it keeps coming up with password incorrect failure and doesn't present the 2-fa 6 digit challenge on screen like it does with my other two more recent Apple TV's.
The 2-fa dialogue box doesn't appear on screen after entering iCloud password, instead I continually get a default incorrect password failure got to apple.com/icloud etc etc.
Outstanding! Thank you very much, problem sorted!
Why can I never sign in on Apple TV Gen 1?
