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Unable to install update an error occurred - is the message I keep getting. What should I do?

how do I determine the error or prevent the error?

iPhone 8, iOS 14

Posted on Feb 9, 2022 11:24 PM

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Question marked as Best reply

Posted on Feb 9, 2022 11:28 PM

Ccnellimac Said:

"how do I determine the error or prevent the error?"

-------


Updating an iPhone:


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14 and/or iOS15 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

  1. Use my User Tip:  Update your iPhone Using a Computer - User Tip
4 replies
Question marked as Best reply

Feb 9, 2022 11:28 PM in response to Ccnellimac

Ccnellimac Said:

"how do I determine the error or prevent the error?"

-------


Updating an iPhone:


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14 and/or iOS15 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

  1. Use my User Tip:  Update your iPhone Using a Computer - User Tip

Feb 10, 2022 4:23 AM in response to Ccnellimac

Ccnellimac Said:

"how do I determine the error or prevent the error?: I checked enough compatibility and that’s fine. There’s enough space. It’s still giving an error. “ An error occurred installing IOO 15….

———-


Did you perform as I recommended:

Update Using a Computer;

Use my User Tip:  Update your iPhone Using a Computer - User Tip


Unable to install update an error occurred - is the message I keep getting. What should I do?

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