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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I recently downloaded Etrecheck to verify if my Macbook pro has any problems, it found a minor issue called "crash reporter.app or crash_report_sender.app." It says it might be malware or an unidentified old version of an app. Please verify my report and help me see whether this is malware I must delete or if it's just an unidentified old version of an app. Thank you. As for any other issues you see in the report, please help with that too.
EddaLoki wrote:
I recently downloaded Etrecheck to verify if my Macbook pro has any problems, it found a minor issue called "crash reporter.app or crash_report_sender.app." It says it might be malware or an unidentified old version of an app. Please verify my report and help me see whether this is malware I must delete or if it's just an unidentified old version of an app. Thank you. As for any other issues you see in the report, please help with that too.
<EtreCheck Report.log>
I see no mention of either :
"crash reporter.app"
or
"crash_report_sender.app."
To trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
EddaLoki wrote:
I recently downloaded Etrecheck to verify if my Macbook pro has any problems, it found a minor issue called "crash reporter.app or crash_report_sender.app." It says it might be malware or an unidentified old version of an app. Please verify my report and help me see whether this is malware I must delete or if it's just an unidentified old version of an app. Thank you. As for any other issues you see in the report, please help with that too.
<EtreCheck Report.log>
I see no mention of either :
"crash reporter.app"
or
"crash_report_sender.app."
To trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
crash reporter app
