Website not responsive in safari on some machines

Hi,

My website works good on windows laptops but there is some devices in MacBook which is not working smoothly using safari browser.


[Link Edited by Moderator]

Posted on Feb 10, 2022 2:12 AM

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Question marked as Top-ranking reply

Posted on Feb 10, 2022 3:52 AM

The website opens on this Mac.




Go step by step and test.




1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

1 reply
Question marked as Top-ranking reply

Feb 10, 2022 3:52 AM in response to developerjust4u

The website opens on this Mac.




Go step by step and test.




1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

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Website not responsive in safari on some machines

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