I cannot sync jlab ear buds to my Apple iPhone 10 to the Apple Fitness App ONLY for the Walking with the celebrity podcast. I can listen to music etc on the air buds (Spotify) I can sync the other workouts f

I cannot sync my Jlab ear buds to my Apple iPhone 10 to the Apple Fitness App ONLY for the Walking with the celebrity podcast.  I can listen to music etc on the air buds (Spotify)   I can sync the other workouts from the Apple Watch Fitness to the air buds    

 

I had no problem syncing with my Ipad 


This is what happens when I try to do it on my watch



“Cancel”


“To play audio ; connect headphones to your Apple Watch 


Connect a device”


Then when I try to do that, it just keeps Searching and the little circle keeps spinning.  My Bluetooth is connected. The buds are listed as connected to the Bluetooth 

 


This is very frustrating. The biggest reason I got Apple Watch and prepaid for 1 year of Fitness app with the walking to include celebrity podcasts was why I got wireless headphones.


please help. The Jlab people can’t or won’t help me



iPhone XR, iOS 15

Posted on Feb 10, 2022 3:57 AM

Reply
1 reply

Feb 11, 2022 8:14 AM in response to janicefromcranford

Hello janicefromcranford,


We want to make sure we have a good understanding of what’s going on when you are trying to use the podcast Walking with Celebrities.


Is this the only app, podcast, etc. that you are unable to listen with using your JLab headphones? 


Have you tried to unpair, and pair the headphones when you see the message connect a device?


Do you have another set of headphones you can test and see if you get the same results?




We look forward to hearing back from you!

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I cannot sync jlab ear buds to my Apple iPhone 10 to the Apple Fitness App ONLY for the Walking with the celebrity podcast. I can listen to music etc on the air buds (Spotify) I can sync the other workouts f

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