You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: TeressaShort
TeressaShort Author
User level: Level 1
4 points

My number is not connected to the phone and I can receive calls or make calls

How can I make outgoing calls/texts and receive incoming calls/texts on new device? It's not working

iPhone 13 Pro Max, iOS 15

Posted on Feb 10, 2022 7:39 AM

Reply
Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
91,051 points

Posted on Feb 10, 2022 8:05 AM

With the phone on, take out the SIM card and put it back.

see also

Go through the various suggestions in the support article below but if they don't help, and your network carrier can't help, then  contact Apple Support for further investigation.

Support article:

https://support.apple.com/en-us/HT201415

or: contact Apple Support 

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: LD150
LD150
User level: Level 10
91,051 points

Feb 10, 2022 8:05 AM in response to TeressaShort

With the phone on, take out the SIM card and put it back.

see also

Go through the various suggestions in the support article below but if they don't help, and your network carrier can't help, then  contact Apple Support for further investigation.

Support article:

https://support.apple.com/en-us/HT201415

or: contact Apple Support 

Reply

My number is not connected to the phone and I can receive calls or make calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up