Unsolved the tech problem about Macbook PRO battery charge issues.
Hello from Turkey. I'm having a serious technical problem with my Macbookpro 2020, which was bought in December 2020. The device I sent to the service 3 times in Turkey, the first two without any action, the last time it was sent, only updated and came back. I would like to meet with someone who can help with the issue. Unfortunately, I could not reach anyone in Turkey who could answer my question. The serial number of my device is C02DQ0xxxxx. All records (screenshots) of the problem I have experienced in the system are loaded. I could not use my device, which has been in service for more than 3 months. Moreover, they stated that they did not see a technical problem and did not take my screenshots into consideration. They claimed that there is a situation that can be encountered in the latest devices of this model. This statement is not even written on the technical service form. They just verbalized it. I expect this situation, which does not suit the Apple brand, to be resolved by an authorized person.
Thanks in advance.
MacBook Pro 13″, macOS 12.2