Remove Adobe Creative Cloud Monterey

Question

Level 1

29 points

Remove Adobe Creative Cloud Monterey

Can anyone help me remove Adobe Creative Cloud from my desktop Mac?

I added it for a class, that now that its over, I no longer need it (for what it's worth, I knew this would be trouble, and I almost didn't take the class because of the Adobe requirement). Anyway, here is what I have tried:

Adobe Uninstaller: does not work. It runs through the steps, that makes sure, I'm really, REALLY sure, but then it says it can't uninstall, as there are programs that still need it (which ones? beats me). Nothing beside Safari is running.
I searched the Community, and saw reference to this link Uninstall or remove Creative Cloud apps, however, the interface in Adobe is not the same. The 3-dots referenced are not longer there. I'm assuming this has changed since Monterey. Basically, the only options I have are to install, try, or buy, all three of which are the exact opposite of what i'm trying to do.

Any help in disengaging myself from them, forever, is appreciated. If not forever, at least of my Mac.

Many thanks

Jim

iMac 27″, macOS 10.14

Posted on Feb 10, 2022 2:22 PM

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Answer 1

Meg The Dog

Level 6

13,579 points

Feb 10, 2022 4:08 PM in response to hoopsmiller

You are trying to uninstall the Adobe Creative Cloud app?

Applications > Adobe Creative Cloud > Uninstall Adobe Creative Cloud:

MtD

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Answer 2

hoopsmiller Author

Level 1

29 points

Feb 12, 2022 8:47 AM in response to Meg The Dog

Sorry, I did not explicitly say I had quit Creative Cloud before uninstalling. After I rebooted, I quit CC, tried to uninstall again, and I got the same message, which is below. I am at a loss as to what could be using Creative Cloud.

I am not sure how to figure out what is using it on my computer, but it is locked in and it won't let go!

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Answer 3

hoopsmiller Author

Level 1

29 points

Feb 10, 2022 6:00 PM in response to Meg The Dog

That was the first thing I tried, but it does not work. I had shut down the computer completely, reopened finder, and tried to use uninstaller. It would not let me as it said Adobe was being used by an application. Which application it would not say.

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Answer 4

Meg The Dog

Level 6

13,579 points

Feb 12, 2022 10:34 AM in response to hoopsmiller

I believe that means that you need to remove all Adobe apps that are associated with Creative Cloud (Photoshop CC, etc.) prior to removing the Creative Cloud app. The applications utilize the Creative Cloud app to verify status, etc.

If you want to see what apps are currently running on your system, in the Finder go to the menu Go > Utilities > Activity Monitor and launch the Activity Monitor. You can kill anything running there.

Also, see this guidance from Adobe here: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

MtD

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Answer 5

hoopsmiller Author

Level 1

29 points

Feb 22, 2022 3:42 PM in response to Meg The Dog

Thanks very much for that advice - there were a few process I found in the activity monitor, that didn't have the Adobe name, but on further investigation, were Adobe products running in the background (CCXProcess was one). I'll try the uninstall again.

Thanks!

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