Advertising for Apple Music during a live broadcast on Apple TV

Question

Advertising for Apple Music during a live broadcast on Apple TV

Just recently updated to tvOS 15.3 and I was surprised that during streaming of live TV on the fubo app I got a screen with information on subscribing to Apple Music (I don't subscribe). Lasted about 4 or 5 seconds and then the broadcast continued. Every time it has been during a commercial if that means anything. Or not.

I looked at settings and can find no obvious setting, old or new, that would control this.

I find this to be objectionable and wonder what else I am going to be subjected to. Apple+ maybe? Other Apple services or products?

And will it happen again when I am using airplay?

has anyone else seen this? How do I stop it.

Suggestions please.

Apple TV (4th generation)

Posted on Feb 10, 2022 5:24 PM

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Answer 1

Tim_4_All

Level 3

989 points

Feb 11, 2022 11:38 AM in response to bullit_desperado

I think this is likely a FuboTV app based ad. I asked those who have an AppleTV too and none can remember any of these type ads when playing/inside a third party app. This is just two others AppleTV users and none have FuboTV, however, I'd assume it isn't a standard practice for AppleTV to override a third party app to advertise. Again my guess, FuboTV is showing Apple Music via ads inside its own app.

I' suggest opening. a case with FuboTV, maybe they can provide a more definitive answer.

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Answer 2

Tim_4_All

Level 3

989 points

Feb 11, 2022 11:43 PM in response to bullit_desperado

Interesting. Apologies if I already asked this but do you get this same advertisement using any other app?

It could be I’ve just never seen it. I just wouldn’t think AppleTV OS would interrupt a running app to inject their own advertisement. I might be off base but if the AppleTV box OS was doing it, it would need to be aware of commercials breaks happening within the running app to inject the ad.

It may be worth filling out product feedback for FuboTV and Apple. Never hurts to let them know what you like and certainly dislike.

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Answer 3

Feb 11, 2022 5:44 AM in response to Tim_4_All

Yes, I am watching content on Fubo. Every time it happened there was no audible sound which is what attracted my attention. Every time it happened was during a commercial break. Every time it was the same content. Maybe as long as 10 seconds. I just get the feeling that it is an interruption as the return to the commercial there is a moment where there is no sound from the commercial.

It's not a "pop-up" like on a browser. It takes over the complete screen.

It seems odd and crazy, doesn't it?

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Answer 4

Feb 12, 2022 1:16 PM in response to Tim_4_All

I reported to Fubo the issue and they replied with the following:

Thank you for reaching out to us! Could you please try the follwing steps

Set notifications OFF on Apple TV

1. Open Settings. on Apple TV.
2. Go to Notifications, then select an app to turn notifications on or off.

Unfortunately I have already done that and still get the "notifications" as Fubo calls it.

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Answer 5

Feb 12, 2022 1:57 PM in response to bullit_desperado

Spoke to Apple Support via Chat. They thought it might have to do with FUBO ... checked my Apple ID and Apple Card stuff ... not real clear but it seemed that this was possible but not of their own doing.

OK, I'll leave it be and monitor what's going on.

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Answer 6

Tim_4_All

Level 3

989 points

Feb 11, 2022 1:07 AM in response to bullit_desperado

I have never seen this. I personally have never seen anything AppleTV box based imaging much less advertising inside a running third party app (excepting the remote control functions that may or may not fit that category).

To be sure, You’re in the Fubo app watching Fubo content and you are seeing an AppleTV device originated pop up that advertises for Apple Music signup?

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Answer 7

Feb 11, 2022 12:17 PM in response to Tim_4_All

I guess it is possible what you suggest but I just don't get that feeling that the presentation is part of Fubo - it interrupts the the commercial already playing. But ... who knows. I just put it out there in case this is a new feature I can't live without <sarcasm>.

I actually got Fubo just to watch the NFL end-of-season-games and the playoffs/Super Bowl. So I intend to drop the service in three weeks.

If I can I will take some video of the commercial and post it here.

Thank you for the suggestions.

Bullit

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Answer 8

Feb 11, 2022 11:49 PM in response to Tim_4_All

So far it has only happened on Fubo and only during commercial time. I use Hulu and Amazon Prime also and have not experienced this. I'll give feedback on this as it is something I really don't care for. Where will it end is my thinking. Thanks for the feedback.

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Answer 9

Feb 11, 2022 10:20 PM in response to bullit_desperado

Here is what I am seeing. Next time I will try to click my remote to see if that takes me to the offer.

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Answer 10

Feb 11, 2022 10:21 PM in response to Tim_4_All

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Advertising for Apple Music during a live broadcast on Apple TV

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