My charging case shows the orange light but it doesn’t charge and I cannot connect my AirPods to my phone

How do I get my AirPods to work when the case only shows orange light while charging but when I unplug it the light turns off and my AirPods don’t connect at all

iPhone 12 mini, iOS 15

Posted on Feb 11, 2022 6:18 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2022 12:28 AM

Youtheman8765 Said:

"My charging case shows the orange light but it doesn’t charge and I cannot connect my AirPods to my phone"

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Troubleshooting AirPods Charger:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
2 replies
Question marked as Top-ranking reply

Feb 12, 2022 12:28 AM in response to Youtheman8765

Youtheman8765 Said:

"My charging case shows the orange light but it doesn’t charge and I cannot connect my AirPods to my phone"

-------


Troubleshooting AirPods Charger:

A. A Few Links to Visit:





B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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My charging case shows the orange light but it doesn’t charge and I cannot connect my AirPods to my phone

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