iPad mini 5th gen front camera not working

Hi. I have iPadOS 15.3.1 and am getting the below error message when trying to use the front camera even though the ipad is not hot.

I am trying to use it after hours of it sitting unused, not in sun, not near a heat source, not charging.

The front camera does not work in the camera app or zoom.


I've tried rebooting and I read this article, but it didn't help. https://support.apple.com/en-us/HT203040


iPad mini 5 Wi-Fi

Posted on Feb 11, 2022 7:48 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2022 7:56 AM

Reading the troubleshooting steps you already performed (to no avail) and if you're sure that nothing (cover or screen protector) is interfering with your iPad front camera, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Feb 11, 2022 7:56 AM in response to applevera

Reading the troubleshooting steps you already performed (to no avail) and if you're sure that nothing (cover or screen protector) is interfering with your iPad front camera, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPad mini 5th gen front camera not working

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