Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple care

My iPhone12 was smashed by a car, knowing that its warranty has not expired. What can Apple do?

iPhone 12 Pro Max

Posted on Feb 11, 2022 9:33 AM

Reply
Question marked as Best reply

Posted on Feb 11, 2022 10:16 AM

Hello,

If you have AppleCare+, if you would just have to pay a fee to get your phone replaced:

AppleCare+ for iPhone

Otherwise, you would have to pay for an out-of-warranty replacement.

Good luck.

2 replies

Feb 11, 2022 10:17 AM in response to 23Hazaa

Have you contacted Apple directly yet? If you purchased the AppleCare+ plan, some of the cost of replacement should be reduced as this may be considered one of two "accidental incidents" that it covers. Otherwise, if you did not elect to get this additional coverage, the limited Apple warranty does not cover these types of events.

Apple care

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.