iPad is frozen on apple logo. I tried hard restart - didn’t work. Got “support.apple.com/iPad/restore “. Says to connect with computer but it’s never been connected to a computer. What do I do now?

Hi Janetneedshelp2345, thank you for posting in Apple Support Communities.

You will be required to connect your iPad to a computer and the following linked article will explain further on this:

https://support.apple.com/en-au/HT212017

If you are still having issues you can also contact Apple Support as follows:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
• Using the "Apple Support" app, available and downloadable from App Store.