You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone number is changed so i cant use my old icloud without the number

my old phone number is linked to my cloud. how can I change it to my new one phone number

iPhone 11, iOS 15

Posted on Feb 11, 2022 11:43 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2022 2:00 PM

I am having the same issue. However the tip above about signing in using your apple ID to edit your settings - what do you do if when you attempt to sign in, it wants to do 2-factor authentication and send a code to an old phone number you no longer have? I can't access ANYTHING without signing in and verifying, but it doesnt give me any other option than to send a code to that old number. (FYI - this account I'm on right now is a very old apple ID. I'm trying to get into my current (different) ID but cant since 2 factor auth is tied to that old number)

3 replies
Question marked as Top-ranking reply

Mar 6, 2022 2:00 PM in response to Raicya

I am having the same issue. However the tip above about signing in using your apple ID to edit your settings - what do you do if when you attempt to sign in, it wants to do 2-factor authentication and send a code to an old phone number you no longer have? I can't access ANYTHING without signing in and verifying, but it doesnt give me any other option than to send a code to that old number. (FYI - this account I'm on right now is a very old apple ID. I'm trying to get into my current (different) ID but cant since 2 factor auth is tied to that old number)

Mar 6, 2022 2:30 PM in response to janean33

I can't access ANYTHING without signing in and verifying, but it doesnt give me any other option than to send a code to that old number. (FYI - this account I'm on right now is a very old apple ID. I'm trying to get into my current (different) ID but cant since 2 factor auth is tied to that old number)


Try to get help at Apple for Support & Service, Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 


my phone number is changed so i cant use my old icloud without the number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.