Using a new Audi Q5 PHEV since February 2021, I cannot connect with iPhone 11 Pro or iPhone 11 Pro max. Contact with Audi service as part of a routine service, I am told that there is a communication problem.
What is the problem and is there a plan to fix that?
Hi tlfmd,
Thank you for participating in the Apple Support Communities. If you are having issues using CarPlay, here is a list of the compatible car models:
iOS - CarPlay - Available Models - Apple
If CarPlay isn't available for your vehicle, you can connect using the steps in the second half of this article: How to connect your iPhone, iPad, or iPod touch to your car
Have a great day.
Unfortunately, I have tried all that.
Audi Q5 PHEV, 2021 is NOT compatible with iPhone 11 according to dealer
Dealer service has tried also
Communication with Audi MMI
