Phone hang and unable to restart and shut down

my iPhone 8 is hang and I can’t switch off or open any other pages it is freeze on one page .. it’s more then an hour same page is open and still screen in not turn off .. I can call by say hay siri and phone is ringing if some body ic calling me .. I tried to switch off using hold 10 seconds home bottom and power bottom but there was nothing had happened.. and it is still screen is on ..anybody help to resolve this issue …thank you

iPhone 8

Posted on Feb 11, 2022 9:50 PM

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2 replies

Feb 11, 2022 9:55 PM in response to sanavi178

sanavi178 Said:

"Phone hang and unable to restart and shut down: my iPhone 8 is hang and I can’t switch off or open any other pages it is freeze on one page .. it’s more then an hour same page is open and still screen in not turn off ..[...]"

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Troubleshooting a Frozen iPhone:


Try the Tips at these Apple Support Links:





Feb 11, 2022 9:57 PM in response to sanavi178

This might work but not positive. Double click the home button to see it displays all the open apps. If it does slide them off the screen to close them out. You might want to delete the app you feel was having problems and reinstall it after you restart your device. With other apps closed it might free up the processor enough you can restart by holding the home and power button down again. Hope it helps.

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Phone hang and unable to restart and shut down

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