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Constantly trying to withdraw money, although there are no such amounts in subscriptions

Hello, I am constantly trying to withdraw $ 14.91 from my card, such an amount is not indicated anywhere in the subscriptions
Because of this, I'm having problems with payment and I can't buy any other application.

iPhone 11, iOS 15

Posted on Feb 12, 2022 5:27 AM

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Feb 13, 2022 7:28 AM in response to Katerochek_1717

Hello there Katerochek_1717,


I understand you're noticing a charge, but unable to determine where it is appearing from correct? Check out the following information to see if I'm able to help.


As you are unable to locate a subscription for the amount that is being charged, are you part of a Family Sharing group? If you are, check with other members of your Family Sharing group to see if they may have purchased something. If you are the organize of a Family Sharing group, your payment method would be used for purchases.


If you're not part of a Family Sharing group, take a look at the following resource to see if you're able to locate what the charge is for. Keep in mind that this charge could be for a past purchase, or purchases, that weren't able to complete, so check to see if there are prior purchases this could be related to:


If you see 'apple.com/bill' on your billing statement


If you're still unable to determine what this charge is for, you'll want to Contact Apple Support directly to look into this with you.


Have a great day!

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Constantly trying to withdraw money, although there are no such amounts in subscriptions

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