Trouble Upgrading to MacOS Monterey

Question

Trouble Upgrading to MacOS Monterey

I keep getting the same message “Installation cannot proceed because the installer is damaged. Redownload the installer and try again.” I have tried deleting the install file in the applications folder twice and redownloading on a normal boot up and three times on safe boot mode as was recommended in several help articles to no effect. I've also tried creating a bootable USB drive of Monterey and updating it through recovery mode, as well as doing SMC and PRAM resets and performing first aid on the drive I'm trying to install it on, all to no effect. I still get the same message from above.

I have a 2019 16” Macbook Pro i9 with 64GB of RAM, and nearly 1Tb(969GB) of free hard drive space. I updated BigSur fully to the latest update before trying to upgrade. Any insight or help would be greatly appreciated.

MacBook Pro 16″, macOS 11.5

Posted on Feb 12, 2022 4:34 PM

Reply

Answer 1

Best reply

lllaass

Level 10

210,417 points

Feb 13, 2022 12:59 AM in response to TLivingston42

If you are using a VPN disable it for the download

Trash the existing installer in the Applications folder if it still exists.

Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

Then download the installer again and try installing in Safe Mode

Reply

Answer 2

Ronasara

Level 6

14,625 points

Feb 12, 2022 4:53 PM in response to TLivingston42

Congratulations. You have done a lot of the right things. I have one question. Did you do your download via Wi-Fi? If so, that is very likely your problem. It is simply too slow for these very large files and data corruption often occurs. I suggest connecting to the modem with an Ethernet cable to do the next download and it should go smoothly. I hope the helps and good luck.

Reply

Answer 3

Feb 14, 2022 12:23 PM in response to Ronasara

I got the adapter and tried it again using ethernet and still got the same message, I'll try it again with the adapter in safemode, but I'm starting to think that something else is the cause of this problem. Also, to respond to the other poster I have a VPN, but it's not currently active("not connected" in network preferences).

Reply

Answer 4

Feb 12, 2022 8:09 PM in response to Ronasara

I'll run out and grab a usb-c to ethernet adapter and get back to you with how it went.

Reply

Answer 5

Ronasara

Level 6

14,625 points

Feb 12, 2022 10:26 PM in response to TLivingston42

You canal's price the cost of an Ethernet cable to see if it costs less than the adapter.

Reply

Trouble Upgrading to MacOS Monterey

Similar questions