Why?

Kuhzin Said:

"Why?: 'Sending and receiving money in Messages has been restricted.'"

-------

Troubleshooting Money in Messages:

Terms & Conditions Not Being Met:

Go Here: If your Apple Cash account is restricted or locked - Apple Support

As it Reads: "Sending and receiving money with Apple Pay and the Apple Cash card are services provided by Green Dot Bank, Member FDIC. Learn more about the Terms and Conditions."

No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hi,

Sorry to hear you are having issues with Apple Cash.

If you still have the option to verify your identity within Settings > Wallet & Apple Pay > Apple Cash card > Verify Identity, attempt to complete the verification process again.

Identity Verification is normal, and everyone who uses Apple Cash has to complete it at least once. 

When submitting your ID, make sure it meets the verification requirements: 

• Name, address, and birthday match what is on file for your Apple ID account
• ID is not a paper copy 
• ID is not expired 
• No P.O Boxes are being entered for your address 

Identity verification for Apple Card or Apple Cash 

If the above has been met, confirm that you meet the minimum requirements for an Apple Cash account: 

• 18 years old for standalone accounts.
• You live in the United States, and your Language/Region within Settings > General is set to the US. 

If you are unable to complete Identity Verification, and see an alert that ‘Sending and Receiving with Apple Cash has been Restricted’, contact Apple Support. 

If your Apple Cash account is restricted or locked

Hope this helps.