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I can't upgrade my iCloud storage.

I can't purchase anything. I try to upgrade my iCloud but I can't. also I can purchase any app. used I visa card or debt card my device not accepting both and saying:


your payment method is not valid in this store. please entera new payment method. and the same card accepted in my brother's iPhone for upgrading his iCloud and purchased the app called filmic pro.



Please I need your HELP.

iPhone 12 Pro Max, iOS 15

Posted on Feb 13, 2022 12:08 AM

Reply
1 reply

Feb 14, 2022 10:04 AM in response to abdinur146

Thanks for reaching out, abdinur146.


It sounds like you're having trouble using a payment method that was successful on your brother's account. We can help.


Let's try some steps to help resolve this. If you add a different payment method can you make purchases? Use the following articles for guidance:


Payment methods that you can use with your Apple ID

Change, add, or remove Apple ID payment methods


Are you receiving a specific error message when you attempt to make the purchase? If so, please review the information here:


If your payment method is declined in the App Store or iTunes Store


Keep us posted.

I can't upgrade my iCloud storage.

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