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mail quits on opening on monterey 12.2.1

mail quits on opening on monterey 12.2.1

iMac 21.5″ 4K, macOS 12.2

Posted on Feb 13, 2022 4:00 AM

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Question marked as Best reply

Posted on Feb 13, 2022 4:46 AM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.


This will include CleanMyMac 


This will include BitDefender 


This will included Norton Antivirus


Sophos Av Software


Intego AntiVirus


McAfee


MacKeeper


The The Built in Security  is all that is required.

5 replies
Question marked as Best reply

Feb 13, 2022 4:46 AM in response to charlesarts

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


This includes AntiVirus, Disk Cleaners, Disk Optimizes, UnInstaller etc.


This will include CleanMyMac 


This will include BitDefender 


This will included Norton Antivirus


Sophos Av Software


Intego AntiVirus


McAfee


MacKeeper


The The Built in Security  is all that is required.

Feb 20, 2022 2:20 PM in response to charlesarts

Looks like Mail really doesn't want my database on anything other than my boot drive/User Library folder anymore. For years, I'd been keeping my mail database on a separate drive and using a symbolic link to point to it. That seems to have broken with 12.2.1.


I fixed the problem by putting my Mail folder back to the original directory (User/Library/Mail)

mail quits on opening on monterey 12.2.1

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