My iPhone model number starts with 3D…. Why it is original or fake
How can I fixed my Face ID
iPhone XS, iOS 15
User profile for user:
mario49
User level:
Community Specialist
Hey addai64,
If we understand correctly, there is an issue with Face ID. We would recommend you use this article to help troubleshoot the issue.
If Face ID isn't working on your iPhone or iPad Pro
Please don't hesitate to let us know if you need additional assistance.
Thank you for using Apple Support Communities. Have a good one.