I deleted the Shut Eye app and it still charged me! There was no way to cancel on the app and I’m not happy about that. I feel they trap you.

Help?

iPhone 12 Pro Max, iOS 15

Posted on Feb 13, 2022 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2022 1:49 PM

Deleting an app does not cancel any related subscription. To cancel, see: How to cancel a subscription from Apple - Apple Support and if necessary also see: If the subscription that you want to cancel is not listed - Apple Support including the following:

If you still can't find the subscription and cancel it, contact Apple Support.


To try to get a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 13, 2022 1:49 PM in response to NicholeOechsle

Deleting an app does not cancel any related subscription. To cancel, see: How to cancel a subscription from Apple - Apple Support and if necessary also see: If the subscription that you want to cancel is not listed - Apple Support including the following:

If you still can't find the subscription and cancel it, contact Apple Support.


To try to get a refund, see: Request a refund for apps or content that you bought from Apple - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I deleted the Shut Eye app and it still charged me! There was no way to cancel on the app and I’m not happy about that. I feel they trap you.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.